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I have 11 years of experience and work with IBM. My domain is Travel, Hospitality and Banking - both sectors process lots of data. The way the projects were set up and the mentors' explanation was... Read More
The project orientation is very much unique and it helps to understand the real time scenarios most of the industries are dealing with. And there is no limit, one can go through as many projects... Read More
Every company wants to increase its revenue and profitability. To do that, while they acquire new customers, they also want to make sure that the existing ones stay with them for a long term. Also, its strategically important to know beforehand whether a set of customers are planning to stop using their services (especially recurring ones like internet, cable, phone etc.). To do that, every company or business creates and tracks customer metrics which are then used to predict their likelihood of churn.
Customer Churn for a company occurs when a customer decides to stop using the services of that company. In this project, we will be using the customer data of a telecom sector company based in the US to predict the probability of churn for each of the customer. We will look at the standard practices that are followed in the industry to solve these problems and also go beyond just those techniques. We have chosen the telecom company data for the churn problem as it is a major area of concern for companies in that sector.
Once we have built a model, the churn model output can also be used as a warning indicator that some customers are likely to churn. The key drivers that are making the customer more likely to churn can be alleviated and ensure that the customers are actually retained.
There are different time series forecasting methods to forecast stock price, demand etc. In this machine learning project, you will learn to determine which forecasting method to be used when and how to apply with time series forecasting example.
In this machine learning project, we will use hundreds of anonymized features to predict if customers are satisfied or dissatisfied for one of the biggest banks - Santander
In this data science project, you will learn to predict churn on a built-in dataset using Ensemble Methods in R.